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Applications Support Analyst

Job description

  • Market Competitive Hourly Rate

  • Monday to Friday Roster

  • Fantastic Opportunity to work with a leading Government and Public Client

About the Role:

WorkPac are currently seeking an Applications Support Analyst to join our client based in Emerald on a Monday to Friday Roster. The position will drive advancement of technology solutions assisting the team to enhance service delivery and end to end customer outcomes through software enablement.

Duties and Responsibilities:

  • Management of support queries, troubleshoot and escalate of support requests

  • Manage access to the system

  • Develop business reports using XLOne and Crystal

  • Enhance business workflow via ETL, BPA and DocOne

  • Liaise with internal clients, colleagues and vendors to resolve issues in an effective and timely manner

  • Assist in system analysis, design, development and testing activities

  • Provide support and training to relevant staff

Skills and Experience:

  • Qualifications in Information Technology or an associated discipline or relevant demonstrated experience

  • Experience with service desk platforms

  • Software experience with TechOne, ETL, BPA, DocOne, SQL and Extract Transform (preferred)

  • Computer literacy with Microsoft Office Suite

  • Must be either an Australian Citizen or a holder of an Australian permanent residency visa to be eligible to apply for this position

Job Reference Number: 6123J2021711

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Recruitment Co-ordinator: Mikaela Hammermeister on (07) 4800 3701 quoting the above reference number.

About WorkPac

WorkPac is Australias leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the countrys leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Applications Support Analyst
Contract type: Casual
Location: Mackay & Central QLD - Greater Gladstone & Central QLD, Mackay & Central QLD
Industry: Administration Administration
Job expiry: 2021-07-22
Reference: 6123J2021711