Income Support Officer

• Six Month Initial Contract

• Adelaide CBD Based role

• Competitive hourly rates

About the Position:

WorkPac are currently seeking a Data Entry Officer based within Adelaide for an initial 6 month contract. This position will hold a Monday to Friday roster with competitively hourly rates for the successful applicant.

This role includes extensive data entry works and is responsible for ensuring DVA Services Pensions are paid accurately by processing updates to clients circumstances that may impact their pension rates. It also includes managing the incoming Mail Coordination for the National Income Support Team.

Duties will Include:

• Process routine updates to clients circumstances

• Recalculate pension payments

• Verifying information is valid and matches with transactions

• Following up request for further information

• Monitoring TRIM and Outlook mailboxes daily

• Responding to routine queries and correspondences

• Forwarding of mail to business areas

• Managing return to sender TRIM folder

• Printing and distribution of Pensioners and Seniors Healthcare cards

• Liaising with a range of internal and external stakeholders

Skills & Experience

• Confidence and drive to work independently or under limited guidance, and the capacity to learn new tasks and processes quickly.

• Experience within a similar Income Support role highly regarded

• Good written and verbal communication skills and experience in dealing with internal and external stakeholders.

• Excellent organisational skills, with ability to manage own workload effectively in addition to being an effective team player.

• Good knowledge of Outlook, TRIM, Excel, Process Direct or the ability to quickly learn.

• Current C Class Driver's License or Transport

• Must be either an Australian Citizen or a holder of an Australian permanent residency visa to be eligible to apply for this position

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

Apply Now

Click on the apply button or for more information Contact:

Vanessa Thomas (07) 3715 2001| vanessa.thomas@workpac.com

Job Reference Number: 7004J202187279

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.