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Counter Sales Store Person / Service Administrator

Founded in 1968, HYTORC pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today's series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates. We are looking for someone who has the same passion that took us from our humble roots to the world class organization we are today and who will continue to push the limits of what is possible to provide our customers with the most advanced, safest, and productive bolting solutions. We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers include SpaceX, GE, Tesla, Boeing and many more world class companies. We proudly design and build our products in the USA About the Role: This position will provide a range of support services across the organisation, prioritising administrative support in the allocated region.? Reporting to the Service Manager you will work closely with customers, technicians and the sales force daily to ensure the smooth processing of service jobs and quotations coupled with hire-tool administration and basic service reporting functions. You will liaise with internal and external customers to deliver a timely and efficient service experience. Key Responsibilities: The following items are a summary of the key functions of the position and apply to general service, mobile van service and hire-fleet operations: Booking freight/logistics coordination using various platforms. Shipping and Receiving of customer tools for service center. Assistance with hire fleet orders from clients/sales agents. Load/unload delivery trucks using forklift. Counter sales, generate service quotes. Collect payments from customers. Customer service support, liaising with clients. Providing overall administrative support to regional location. Administration tasks, service billing and data entry. Complete monthly inventory cycle counts. Maintain database of customer tools and next service/calibration date Required Skills and Experience:? Experience in a? service or maintenance administration environment. Solid understanding of quoting, invoicing and basic business practices. The ability to support technicians and communicate effectively across various mediums from email to phone and via? scheduling systems. Attention to detail and the ability to work under pressure to tight deadlines in fast paced environment. Computer literacy including use of word, excel, outlook, Dropbox & cloud-based systems An ability to prioritise jobs and the flexibility to multitask Exposure to a mechanical workshop environment? would be advantageous Desirable: Exposure to a mechanical workshop environment would be advantageous Job Reference Number: NEWCIJ202397299 How to Apply: Click on the Apply button. For more information please contact: WorkPac Principal Consultant: Rebecca Ross (02) 4927 7766 or quoting the above reference number. About WorkPac: WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities. At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer, and we encourage applications from women and Indigenous people.
Job title: Counter Sales Store Person / Service Administrator
Contract type: Full Time
Location: Regional NSW - Newcastle, Maitland & Hunter, Regional New South Wales
Industry: Contracts Administration Construction and Architecture
Job expiry: 2023-04-21
Reference: NEWCIJ202397299