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Customer Service Officer

Job description

  • Temp to Perm Position

  • Central Location

  • Long term opportunity

About the client:

Our client is a multinational company that manufactures building materials. They are based across 70 countries and employ about 72 000 employees.

The position:

You will be responsible for liaising with smaller clients that the account managers are unable to service as well as providing support to the customer service team with daily day to day duties. You will maintain professional communication with both internal and external parties and ensure the customer has a positive experience while placing an order. You will liaise with customers if there is a delay on a delivery and process orders as they are called in. The Customer Service Officer role should proactively support the customers enquiries, needs and requirement whilst delivering on key business goals around on time delivery, on time loading and transport utilisation.

The position is on a weekly rotating roster, 6:30am - 3:30pm, 7:00 - 4:00pm, 7:30am - 4:30pm. There is also a Saturday shift once a month at the most which attracts penalty rates. These times include approximately 1 hour of overtime each day which is paid.

Skills and Attributes:

  • Basic knowledge of Microsoft office

  • Capable of data entry

  • Basic SAP knowledge (preferred but not essential)

Benefits:

  • Temp to perm opportunity

  • Central working location

  • Long term work

About WorkPac

WorkPac is Australias leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the countrys leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.

Job reference number 7469J202162

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Recruitment Co-ordinator: Sara Mason on(08) 9201 6243 quoting the above reference number.

About WorkPac

WorkPac is Australias leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the countrys leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Officer
Contract type: Casual
Location: Perth - CBD, Inner & Western Suburbs, Perth
Industry: Office Manager Administration
Job expiry: 2021-11-12
Reference: 7469J202162

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