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Customer Service Officer

About the Client:

Are you looking for an exciting new role with an established market leader in Fire Protection? This is an opportunity to join the friendly team at based at Tighes Hill where you will be offered employment stability and progression opportunities as well a range of additional benefits that come with working with a market leader.

About the Role:

WorkPac in conjunction with our leading client are seeking an experienced Customer Service Officer. This role will support our delivery teams across fire protection (alarms and sprinkler systems) service works and installation projects in Newcastle and the Hunter area.

Key Responsibilities:

  • Performing and supporting all administrationfunctions in a timely and efficient manner

  • Assist Branch personnel with relevant back office procedures

  • Liaising between the business and the customers when needed

  • Booking inductions for techs on new sites

  • Account and invoice reconciliation

Key Requirements:

  • Experience in administration, sales or customer service

  • Some exposure to construction or similar

  • Some knowledge of MS Office programs ??? Work, Excel, Outlook

  • Experience working with an ERP system (Pronto preferably)


  • Attractive salary package

  • Friendly team environment

  • Excellent job stability and career progression

Job Reference Number: NEWCIJ202397671

How to Apply:

Click on the Apply button or for more information please contact your WorkPac Recruitment Co-Ordinator: Rebecca Ross on (02) 4927 7766 or via email at quoting the above reference number.

About WorkPac:

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the countries leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Officer
Contract type: Full Time
Location: Regional NSW - Newcastle, Maitland & Hunter, Regional New South Wales
Industry: Administration Administration
Job expiry: 2023-07-26
Reference: NEWCIJ202397671