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Incapacity Delegate APS4

The role of a Delegate within the Clients Benefits Division of DVA is to enable eligible
veterans to access compensation, health and other care services that promote and maintain
self-sufficiency, well-being and quality of life. These services are provided for under the
Military Rehabilitation and Compensation Act 2004 (MRCA) and the Safety, Rehabilitation
and Compensation (Defence-related Claims) Act 1988 (DRCA) which provide benefits for
ADF and ex members who suffer mental or physical injury or contract a disease as a result of
service.
Within the Adelaide team, the Delegate role includes investigating and determining claims
for incapacity payments.

Duties -
In accordance with the principles of workplace diversity, Work Health and Safety,
participative work practices, APS values and APS Employment Principles:
? Exercise delegations under the Military Rehabilitation and Compensation Act 2004
(MRCA) and the Safety, Rehabilitation and Compensation (Defence-related Claims)
Act 1988 (DRCA) in relation to the provision of compensation services, in accordance
with policy and operational guidelines.
? Provide advice and guidance to clients and providers in regards to compensation
services.
? Identify high risk/complex clients and implement strategies to ensure client safety,
which may include referral to appropriate management areas within the Department or establishing case conferences with internal mental health professionals and team
management.
? Monitor and manage external provider progress.
? Liaise with internal DVA stakeholders to progress cases, provide supporting
information or access additional services in the Department.
? Contribute to the development of a cohesive and supportive team environment.
? Undertake additional duties as requested.

Mandatory
Applicants must be an Australian citizen to apply.
Job title: Incapacity Delegate APS4
Contract type: Casual
Location: Australia, Adelaide
Industry: Administration Administration
Job expiry: 2022-11-28
Reference: 7004J202290377

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