WorkPac is currently seeking an experienced Customer Service professional to join our Client for a fulltime position based in Morningside QLD.

The receptionist is responsible for providing high quality customer service when greeting clients and visitors in person and over the phone as well as facilitating all aspects of customer service, ensuring the reception area is professionally maintained and visitors are dealt with proficiently. The receptionist is also responsible for providing administrative support across the organisation in an effective, efficient and professional manner

ACCOUNTABILITY OBJECTIVES

• Professional attitude and high standard of communication when liaising with colleagues and external parties

• Demonstrated ability to operate independently and professionally with limited supervision

• Maintain an updated procedure guide for all reception policies and procedures MAIN FUNCTIONS, RESPONSIBILITIES AND TASKS:

• Answering and transferring incoming telephone calls and handling general enquiries

• Collect, process and distribute daily mail, Organise courier services

• Enter supplier invoices onto invoice registers

• Banking and petty cash, including reconciliations

• Schedule motor vehicle services and organise travel arrangements for employees

• Maintain the reception, kitchen area, meeting rooms and general cleaning, restocking and ordering of staff amenities and stationary supplies

• Monitor the usage of all office stationery and maintain adequate stock levels

• Maintain the kitchen areas including general cleaning, re-stocking and ordering staff amenities

• Management of cleaning, mechanical, clerical and general maintenance services

• Monitor and order purchase order, daily time sheet and testing books

• Communicate with internal and external contacts in a friendly professional manner

• Filing and archiving

• Ensure Team Leader is up to date with any relevant issues

• Assist accounts receivable, accounts payable and all staff members with administration duties when required

KNOWLEDGE, SKILLS AND EXPERIENCE:

Required:

• Excellent numeracy skills, attention to detail and accuracy

• Proven ability to communicate, both orally and in writing, in a clear and concise manner

• Self-motivated, methodical, well presented with a professional, confident and friendly image

• Analytical skills including the ability to assess problems, propose solutions and implement them

• Excellent organisation skills and the ability to prioritise workload including the ability to manage conflicting work demands and meet deadlines

• Personal and people management abilities including team building and conflict resolution

• Proven ability to work effectively either as an individual or member of a team and relate effectively with staff on all levels

• Experience in the use of Microsoft Office suite of products

How to Apply:

Click 'Apply', or for a confidential discussion please contact Principal Consultant Katherine Mitchell on (07) 3251 2281 or via email on kat.mitchell@workpac.com

Reference Code: 6123J20221901

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.