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Service & Rental Coordinator

Job description

About the Role:

Workpac are seeking an experienced Service and Rental Coordinator for an on going position in Townsville.

Our Client is a leading technology and industrial company based in Garbutt and are looking for a candidate with excellent customer service skills to assist managing the day to day workload of their office operations. The successful candidate will come from a manufacturing, industrial or engineering background and will cover both the service administration aspect and assist with rental support for the external sales team. This role is a temporary to permanent role for the right candidate.

Duties Required:

  • Assist the Service team with booking jobs in consultation with the Service Manager and assisting with hire quotations and billing

  • Responding to customer queries to assist with booking jobs and expanding rental opportunities

  • Schedule invoicing and credit applications

  • Maintain fleet records of readiness and maintenance

  • Prioritise rental repairs and book in job in the workshops for repairs

  • General data entry and administration duties to assist the running of the service and rental departments

Skills Required:

  • Minimum 2-3 years in a customer service/sales support capacity, preferably with some experience in an industrial, manufacturing or engineering environment

  • Must be customer focused, with excellent problem solving and time management skills

  • Well developed computer skills, Experience with Microsoft (PC Based) software and database systems

  • Competent with booking repairs, service calls and supporting the service team

  • Assist with invoicing, credit applications, quotations and purchase ordering

  • Candidates must hold full working rights in Australia

How to Apply:

Click Apply Now and our Principal Consultant will be in touch.

Reference Number: Q.INDJ2021149304

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Service & Rental Coordinator
Contract type: Casual
Location: Northern QLD - Townsville Local, Northern QLD
Industry: Admin/Customer Service/Support Transport, Shipping, Logistics
Job expiry: 2021-07-10
Reference: Q.INDJ2021149304