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Service And Warranty Coordinator

  • Brisbane Location

  • Immediate Start Available

  • Attractive Salary

About the Role:

WorkPac are seeking a Service and Warranty Coordinator to join our leading Transport Client for a permanent position for an immediate start. The role will have a Monday to Friday Roster direct with the client working 38 hour a week, based in Virginia, Brisbane.

Our client is an established leading distributor for Yutong Vehicles. The client has achieved a significant market share of school transport, public transport, mining, charter, and tour buses, making it a regular top three brand in the Australian market.

Duties and Responsibilities:

  • Compiling and completing warranty claims.

  • Keeping valid, current, and legible records of all claims submitted.

  • Maintaining and inputting warranty claims on both Yutong DMS and Era Power.

  • Maintaining warranty storage of return warranty parts.

  • Combination of phone, front counter and back counter enquiries.

  • Service bookings.

  • Workshop calendar.

  • Completing costing of repair orders and closing as required.

  • Keeping parts department up to date on repair order requirements.

  • Arranging vehicle bookings with third party workshops

  • Issuing purchase orders to external suppliers

  • Liaising with customers and both internal and external workshops.

  • General office duties as required.

  • Spare parts interpreting when required.

Skills and Experience:

  • Self-motivated, can work autonomously and still be a part of the team,

  • great administration skills with a strong attention to detail

  • mechanical knowledge or automotive trade background - this will be highly regarded.

  • a strong emphasis on customer satisfaction.

  • knowledge of the transport industry is considered an advantage

  • knowledge and experience with Pentana will be considered advantageous.

Job Reference Number: BSINDJ2023120142

Please be aware that proof of COVID-19 vaccination may apply in accordance with Public Health Orders, State Health Directions and/or site-specific Health and Safety requirements.

How to Apply:

Click on the Apply button. For more information please contact: WorkPac Principal Consultant: Courtney Shuttleworth (07) 4979 8687 or court.shuttleworth@workpac.com quoting the above reference number.

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country''s leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Service And Warranty Coordinator
Contract type: Full Time
Location: Brisbane
Industry: Administration Administration
Job expiry: 2023-06-10
Reference: BSINDJ2023120142

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