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Service Manager QLD

  • Permanent full time role

  • East Brisbane based

  • Excellent salary packing including bonuses

About the Role:

WorkPac are seeking an experienced Service Manager for a permanent position with our industrial client based in Hemmant, Brisabne.

Our client are an international water solutions and service provider that focus on developing and providing a variety of water focused equipment, products and services. They are looking for a Service Manager to oversee day to day activities in the service and rental operations and assist to increase business growth. The successful candidate will work closely with the sales team and senior management to assist with succession planning, reporting and mentoring. This role is an on-going, permanent position based at their Brisbane branch.

Responsibilities and Duties:

  • Achieve service and rental targets, develops and maximise growth opportunities by supporting the sales, Growth Centre and Business Development teams to increase new opportunity for product and services

  • Arranges the performance of service and emergency work on pumping and associated equipment at customer premises.

  • Oversees the Service Coordinator role in the arrangement and performance of service and emergency work on pumping and associated equipment at customers premises, processing service and hire quotations and billing, and maintaining the rental system to ensure accurate reporting.

  • Maintaining rental fleet in a "ready for rental" condition and liaise with the rental team to ensure client is positioned to service rental customers in a timely manner

  • Manage small team of 3-4 direct reports and around 20 indirect reports

  • Liaise with the GC, Marketing and Supply Chain departments as required to ensure adequate stock levels of spare parts to meet customer demands and future growth opportunities

Requirements for the role:

  • Minimum 5-6years experience in Service, preferably in an engineering environment Demonstrated experience in a service management capacity, with exposure to business management principles.

  • An understanding of the pump industry, combined with qualifications in a mechanical based trade, or a sound mechanical and mathematical aptitude is desirable or a background in engineering, marketing or business.

  • Must hold good communication skills with internal stakeholders and customers

  • Must hold current drivers license

  • Must hold full working rights in Australia

Please be aware that proof of COVID-19 vaccination may apply in accordance with Public Health Orders, State Health Directions and/or site specific Health and Safety requirements.

How to Apply:

Click Apply Now and our Principal Consultant will be in touch. Alternatively email your resume to Julia.ryzner@workpac.com

Reference Number: BSINDJ2022113338

About WorkPac:

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding career opportunities. Looking after our employees is important to us. Through our myrewards platform, we offer benefits from retail rewards through to financial, health cover, insurance, superannuation services and more.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Service Manager QLD
Contract type: Full Time
Location: Australia, Brisbane
Industry: Management and Operations Transport, Shipping, Logistics
Job expiry: 2022-06-07
Reference: BSINDJ2022113338

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