• Monday to Friday position

• Permanent Opportunities available

• Immediate start

About the Role:

Workpac are offering an exciting opportunity for 4G transition administrator to join our client, a leader in providing cutting-edge security solutions in Salisbury. Be a key player in our Field Service Operations department, contributing to the success of our 4G Transition Program. We are seeking someone who is customer-focused with a passion for making a positive difference.

Duties and Responsibilities:

• Interact with internal and external customers, addressing inquiries and concerns related to the 4G Transition.

• Ensure exceptional customer service by maintaining personal contact with key customers.

• Process customer orders and manage them through to delivery.

• Obtain and evaluate relevant information to handle inquiries and complaints.

• Liaise with internal teams to communicate changes and identify potential delays.

• Administer alignment of work orders to maximize productivity.

• Retain and renew existing client contracts.

• Ensure the highest level of presentation and professionalism as a representative of our client.

• Meet and exceed key performance indicators (KPIs).

Skills and Experience:

• At least two years of prior experience in a fast-paced administration or service-oriented environment.

• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

• Experience with CRM and ERP systems (Field Service and Pronto, preferably).

• Strong organizational and time management skills.

• Excellent verbal and written communication skills.

• Ability to work collaboratively in a team environment.

• Proven ability to meet and exceed targets

About WorkPac

WorkPac is Australiaâs largest privately owned workforce services business with over 1.3 million registered candidates. We offer tailored solutions in recruitment, skills and career development across Mining, Construction, Healthcare and more. Our consistent promise to both candidates and clients is that choosing WorkPac is always a âGood Moveâ.

How to Apply:

Click on the Apply button or for more information please contact:

WorkPac Principal Consultant: Maddison Copley on (08) 6462 1194 quoting the below reference number.

Job Reference Number:  BSINDJ2024125833

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.