Aftersales/Warehouse Supervisor
Permanent position with a reputable company
Pay rate negotiable based on experience
Molendinar location
About the Company
Our client is the world's only plug-in cedar ice bath giving customers a beautiful and functional true 0-degree ice bath. They are a small, dedicated team that are looking to expand globally after becoming one of the industry leaders in the world of ice baths. The are currently seeking an After Sales/Warehouse Supervisor to join their team in Molendinar, Queensland, on a permanent basis. The successful candidate will be required to work a 38-hour week, from Monday to Friday.
Duties and Responsibilities
Develop and implement strategies to enhance the overall customer support experience.
Collaborate with cross-functional teams, including product development, sales, and marketing, to address customer issues and improve product/service quality.
Assist with Quality Control and ensuring all productions are dispatched with appropriate QC Checklists
Arrange for dispatch paperwork and labels for all outgoing stock.
Various ad hoc duties as required.
Skills and Experience
Proven experience in customer service management, preferably in a manufacturing or product-based industry.
Ability to work as part of a team and constructively engage with team members.
Excellent communication and interpersonal skills, both written and verbal.
Exceptional problem-solving and conflict resolution abilities.
Proficiency in customer service software, CRM systems, and Microsoft Office Suite.
Ability to analyse data, generate reports, and present insights.
Detail-oriented with excellent organizational and time management skills.
Flexibility to adapt to changing priorities and work under pressure whilst maintaining composure.
Apply now!
Sean - Recruitment Coordinator
Email - sean.massey@workpac.com
Job Reference - BSINDJ2023120142
Job title: | Aftersales/Warehouse Supervisor |
Contract type: | Full Time |
Location: | Australia, Gold Coast |
Industry: | Supervisor Manufacturing/Operations |
Job expiry: | 2024-03-10 |
Reference: | BSINDJ2024124625 |
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