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Customer Service Officer

About the Role

To be successful in this role you will be passionate about customer service, energetic and a true all- round team player. You will have an ability to work collaboratively within a tight knit team, have a willingness to learn as well as the drive to exceed customer needs. This is a permanent position based out of Brisbane.

Responsibilities will include

  • Answering customer queries and entering data for orders

  • Quoting and showroom sales

  • Assist with showroom maintenance.

  • Identify and develop sales leads

  • Coordinating back orders, credits and goods

  • General administration duties when required

  • Working collaboratively with the Branch Sales Manager and Customer Service team to ensuring that all customer's needs are being met

Skills and Experience

  • Prior experience working in a call centre and face-to-face customer service role

  • Be a highly motivated and have a willingness to learn

  • Have excellent communication skills both written and verbal

  • Bring energy and a positive attitude

  • Intermediate Computer skills in - Microsoft Office and Emails.

  • SAP experience desirable

  • Experience in the packaging industry - highly regarded.

Please be aware that proof of COVID-19 vaccination may apply in accordance with Public Health Orders, State Health Directions and/or site-specific Health and Safety requirements.

Job Reference Number: 6123J20211169

How to Apply

Click on the Apply button or for more information please contact: WorkPac Principal Consultant: Aden Daud on (07) 3251 2261 quoting the above reference number.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Officer
Contract type: Full Time
Location: Brisbane
Industry: Customer Service Call Centre and Customer Service
Job expiry: 2021-11-29
Reference: 6123J20211169

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