Customer Service Officer
About the Role
To be successful in this role you will be passionate about customer service, energetic and a true all- round team player. You will have an ability to work collaboratively within a tight knit team, have a willingness to learn as well as the drive to exceed customer needs. This is a permanent position based out of Brisbane.
Responsibilities will include
Answering customer queries and entering data for orders
Quoting and showroom sales
Assist with showroom maintenance.
Identify and develop sales leads
Coordinating back orders, credits and goods
General administration duties when required
Working collaboratively with the Branch Sales Manager and Customer Service team to ensuring that all customer's needs are being met
Skills and Experience
Prior experience working in a call centre and face-to-face customer service role
Be a highly motivated and have a willingness to learn
Have excellent communication skills both written and verbal
Bring energy and a positive attitude
Intermediate Computer skills in - Microsoft Office and Emails.
SAP experience desirable
Experience in the packaging industry - highly regarded.
Please be aware that proof of COVID-19 vaccination may apply in accordance with Public Health Orders, State Health Directions and/or site-specific Health and Safety requirements.
Job Reference Number: 6123J20211169
How to Apply
Click on the Apply button or for more information please contact: WorkPac Principal Consultant: Aden Daud on (07) 3251 2261 quoting the above reference number.
At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.
|Job title:||Customer Service Officer|
|Contract type:||Full Time|
|Industry:||Customer Service Call Centre and Customer Service|