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Customer Service Officer

Customer Services Officer

  • $31.68 phr plus penalties & Super

  • Previous Sales & Customer Service Experience

  • Based in Emerald

About the Client

Our client is Australia's oldest, largest and yet most progressive specialist provider of lifting, rigging, height safety and related services to the industrial sector. Since 1891 they have been providing a comprehensive solution to help our customers operate safely and efficiently.

About the Role

We are looking for a Customer Services Officer to be based in Emerald. This person will be able to develop and maintain a strong product knowledge, seek opportunities to improve processes or create efficiencies within your work area and team. Develop productive working relationships with internal / or external customers, Identify, evaluate and recommend alternative service solutions , develop a strong knowledge of customers needs and a strong knowledge of the company products and services.

Skills and Experience

You will bring the following skills and experience to the role:

  • Experience with Sales & Admin

  • Excellent Customer Service & Communication skills

  • MS Office Suite knowledge

  • Handle sales inquiries via inbound sales calls

  • Handle counter sales

  • Ensuring customer complaints and queries followed up.

  • Process credits as required,

  • General office duties as required.

The role is 40 hours p/week Monday to Friday, ongoing role for the right person.

Click onto the apply button.

For more information contact:
Marie Davidson- Recruitment Coordinator
07 49798613
Job reference 7203J202350501

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Officer
Contract type: Casual
Location: Mackay & Central QLD - Greater Gladstone & Central QLD, Mackay & Central QLD
Industry: Customer Service Call Centre and Customer Service
Job expiry: 2023-09-19
Reference: 7203J202350501