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Customer Service Representative

  • Located in Karratha

  • $35.50 p/h

  • Monday - Friday

About the role
Workpac are seeking a Customer Service Representative to join our client based in Karratha. This role has the opportunity to go temporary to permanent.

Our client offers a positive and clean work environment, with long-term staff members who are dedicated to providing excellent customer service. The ideal candidate will have a happy phone voice and exceptional computer skills. The ability to work Monday to Friday from 7:30 am to 4:30 pm is required.

What you will be doing

  • Answering incoming customer inquiries via phone and email

  • Providing accurate information and resolving customer issues in a timely manner

  • Updating and maintaining customer databases

  • Performing administrative tasks as needed


  • Excellent verbal and written communication skills

  • Exceptional computer skills, including proficiency in Microsoft Office and the ability to learn new software quickly

  • Positive attitude and strong work ethic

This is a great opportunity for someone who enjoys providing excellent customer service in a positive and supportive work environment. If you meet the qualifications and are interested in this position, please submit your resume and cover letter for consideration.

About WorkPac

WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, oil and gas and healthcare sectors. We are proud to partner with some of the country's leading companies to deliver rewarding career opportunities. Register or apply with us for ongoing access to a wide range of temporary and permanent jobs for all skill levels.

Apply Now

Click onto the apply button. For more information contact:

Megan Daniels -

WorkPac West Australia

Reference number - PLB.IJ2023108337

At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.

Job title: Customer Service Representative
Contract type: Casual
Location: Regional WA - Port Hedland, Karratha & Pilbara, Regional WA
Industry: Store person and Warehousing Manufacturing/Operations
Job expiry: 2023-04-20
Reference: PLB.IJ2023108337