IT Support Officer
About the Position:
In partnership with our Mining client, WorkPac are currently seeking an experienced IT Support Officer based within Gladstone (Boyne Island). This position will be Monday to Friday Roster for an expected duration of three months with potential for extension.
Duties and Responsibilities:
The role is to deliver a cost effective and reliable IS&T support working with the site customer base to maintain, improve and provide an appropriate level of response to IS&T issues as they arise.
Key support accountabilities include desktop and laptop computers, printers and peripherals, telephone and mobile handsets, video conferencing equipment, kiosks and other relevant Office business applications and related infrastructure.
Other potential responsibilities include mailbox size administration, network folder administration, think client support and document repository support.
Application support as required, walk in first point of contact and level 1 incident support, training and refresher. Voice and videoconferencing support.
Incident, problem and change management relating to this.
Skills and Experience:
Relevant diploma and/or IT qualifications attained from a recognised training provider or equivalent industry experience
IT background with mining industry experience is desirable.
Proven ability to communicate effectively, both verbally and in writing with a diverse range of customers, peers and management.
Proven ability to work collaboratively in a team environment, contribute to a culture of teamwork and take a shared responsibility for achieving results
Current Australian drivers license is essential
Working knowledge of ITIL service delivery and support processes is desirable
Ability to pass a Pre Employment Medical and Drug and Alcohol screening
Full Rights to Work within Australia
Job Reference Number: 7226J202323854
How to Apply:
Click on the Apply button or for more information please contact Mikaela Hammermeister on (07) 4602 0154 quoting the above reference number.
WorkPac is Australia's leading, privately owned recruitment provider to the mining, construction, engineering, light industrial and healthcare sectors. We are proud to partner with some of the country''s leading companies to deliver rewarding permanent, contract, temporary and traineeship recruitment opportunities.
At WorkPac, we recognise we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and we encourage applications from women and Indigenous people.
|Job title:||IT Support Officer|
|Location:||Mackay & Central QLD - Greater Gladstone & Central QLD, Mackay & Central QLD|
|Industry:||Network and Systems I.T. and T|